Updated Articles

  1. SMS Compliance & Regulations

    Read more about SMS industry standards and compliance regulations.
  2. Send or Schedule Messages

    Send or Schedule Messages to individuals, Contacts, Groups, or to Contacts assigned to Keywords.
  3. Opt-Out Management

    How to opt-out Contacts.
  4. Help & FAQs

    Need Help?  Review our Frequently Asked Questions below. If you still need assistance, email us at [email protected] or call 317-273-8119.  The following is a list of commonly asked questions. Frequently Asked Questions Gene...
  5. Understanding Short & Long Codes

    There are various considerations when selecting a Short Code or Long Code. Short Codes Short Codes are available as either shared or dedicated. A Shared Short Code is a number shared with various other organizations where Keywords will likely be r...
  6. Getting Started Kit

    Complete the following steps to start using Kerauno Launch right away. Step 1: Create a Keyword & Build a Campaign Keywords are crucial to a successful Campaign.  Work with your Kerauno account representative to purchase Keywords th...
  7. Keyword Management

    Create and Manage Keywords and Sub Keywords used to collect Contacts.
  8. Textable Numbers

    Activate and Manage Textable Numbers.
  9. Manage Received Messages

    Manage Messages received from Contacts.
  10. Engagement Metrics

    Reports are available for Messages, Contacts, and Keywords.